Meet the Team

Francis

Francis Guildea – General Manager

Francis has worked in Hospitality for over 25 years. Originally from Dublin, moving to London in the late eighties. His early career was spent with Hilton, in locations from Portsmouth to Glasgow.  His first post in this area and first General Managers Role was at The Swan in Lavenham and he has not left the area since! Francis spent a decade working with Adnams overseeing the Swan and Crown Hotels in Southwold,  the Victoria at Holkham and Globe in Wells,  before taking on board the challenges of his own business at the White Horse Blakeney. Spending the next three years at Wyken Vineyards as General Manager of the Leaping Hare . Francis is very excited to join the team and to explore the opportunities a business as diverse as the Pier presents, believing that this jewel in the Norfolk Crown, showcases much of what is best about the area. As another Liverpool supporter , Sean now has some safety in numbers!  Completing the Run Norwich 10k last year he hopes, to get back in lycra this year.

Sean Garrett – Finance & Administration Manager

Sean joined Openwide Coastal in May 2015 as our Financial & Administration Manager. Sean previously worked for Big K Charcoal Ltd as their Office Manager. Born in Norwich, Sean has many years of operational and accounts experience under his belt. Because of Sean’s love of the seaside, it made changing jobs an easy decision. Sean is the calming influence in the team and keeps everyone in check! He is a lifelong Liverpool Football supporter and is hoping that this year they will finally win the Premiership.

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Deb Lewis – Box Office & Sales Manager

Debs is a Norfolk girl but has lived and worked in Cardiff during her working career, moving back home to Norfolk 7 years ago and joining the Cromer Pier team in 2011.  She has mainly worked in Health & Leisure Clubs prior to joining Cromer Pier, dealing with membership and sales.  Helping to make memorable customer experiences and having a passion for Cromer, The Pier and The Theatre is what drives Debs in her role. You may see her out and about spreading the word about the Cromer Pier Shows, or dressed as an Elf during the winter season, helping Father Christmas out when he visits the pier! She is also a keen Norwich City Football Club fan, so watch out Sean!

Katherine_Robinson 

Katherine Robinson – Part Time Operations Manager 

Katherine joined the Cromer Pier team in 2005 as Shop Supervisor, where she worked in the then newly built Footprints Gift Shop for one season. Katherine was then trained Front of House for the very first Christmas Show on Cromer Pier. She loves it so much she is still Duty Managing the shows 11 years later, as well as being involved in the running of the day to day operational areas. Katherine is a fountain of all knowledge regarding the history of the running of the pier, in terms of tried and tested ideas, so she’s a good person to have around and support the rest of the team. Katherine now works Part-Time as she has three very lively little boys to look after at home.

Rebecca_Morris

Phil Broughton –  Stage Manager

Phil started working at the Pavilion Theatre in 2005, whilst studying Technical Theatre at the College of West Anglia. He has a wealth of technical knowledge, but is primarily a Stage Manager. Phil has worked on Phantom of the Opera in London, as Number 3 Sound and has designed lighting and scenery for various tours and shows. His experience including working on installations, conferences and festivals, both in this country and abroad. Phil is known in the local area for providing technical advice, equipment and props to local events and shows and specialises in working with churches. During our Summer and Christmas Cromer Pier Shows, he can be found in the sound box at the back of the Auditorium. Phil can’t stand football and would rather spend the weekend getting covered in mud, driving off-road in one of his Land Rovers.