How to Book

Box Office Telephone: 01263 512495
Box Office Email: boxoffice@cromerpier.co.uk
Book Online: www.cromerpier.co.uk/whats-on
Box Office Address: Cromer Pier, Promenade, Cromer, Norfolk NR27 9HE

 

Cromer-Seating

 

Winter Opening Hours

Our Box Office is at the entrance to the Pier on the right hand side.   Opening from 10am until 5pm Monday to Saturday, 3pm Sunday. Open until 8pm for ticket collection on shownights.

Booking

All tickets can be booked online, over the phone or in person at the Box Office.  Please collect your tickets from the Box Office at the entrance to the Pier at least 30 minutes prior to the performance.

Booking Conditions

Visa, Mastercard and Switch are accepted.

Booking Fees

There will be a £2.00 booking fee per online transaction. For many incoming productions the majority of the ticket income is paid to the Production Company or Promoter. We will therefore retain the booking fee to cover the charges applied to us by our financial and booking system providers. Please note a ‘card charge’ will no longer apply. If you book and pay in person at the Box Office or over the phone you will not be charged the £2.00 booking fee.

Group Bookings

For the best possible price for groups of 10+ please call the box office team on 01263 512495 or the dedicated groups line on 01263 514459.

Reservations

Reservations are available for group bookings only.

By Post

Cheques should be made payable to “Pavilion Theatre, Cromer” and posted to the Box Office.

Concessions

Concessions are available to senior citizens, Friends and Patrons of the Theatre, students in education and groups for The Cromer Pier Show, as indicated. Some concessions are available for other shows. Concessions may also apply for carer support for the disabled, please ask the Box Office team for more information.

Returning Tickets

TICKETS CANNOT BE REFUNDED. Re-sale or exchanges (min 7 days notice) are only available for The Cromer Pier Show tickets. Re-sales are only considered for shows that are sold out. A charge of £2.00 per ticket will apply for these services.

Latecomers

In consideration of our patrons, we regret latecomers will not be admitted until a suitable break in the performance. The management reserve the right to refuse admission.

Some Patrons may dance at some performances.

Disabled Access

There are ramps to the Pier entrance and wheelchair access to the Pavilion Bar and Theatre. Limited wheelchair positions are available in the Auditorium, and very limited wheelchair storage is available.  Please advise the Box Office team at the time of booking regarding the size of the wheelchair to ensure comfort and in consideration of other audience members. Mobility scooters must be parked outside and not in the Pavilion Bar or Auditorium. 

We kindly request that you allow adequate time to get settled into the designated wheelchair spaces  before the performance starts. Our Duty Manager and Ushers are on hand to assist you with getting to your seats.

Hearing Loop System

Handsets or neck loops are available at the Theatre. Pre-booking of these is advisable – please contact the Box Office team.