phone icon Box Office
01263 512495
phone icon Box Office
01263 512495

Charity Policy

Show ticket requests

We receive a lot of requests for worthwhile causes, so as you can imagine it is very difficult and time consuming for us to decide who to support and to respond to each request. For this reason we have decided to limit our support to causes that are very local to us (at our discretion).

If you are not in a surrounding NR postcode area to Cromer we are unable to support you. Please consider this when contacting us as we’d ideally like to put our time and effort into helping charities and fund raising causes that will help our local community rather than sorting through hundreds of requests from across the country.

Please also note that we cannot donate tickets to visiting shows as these are organised by external promoters so we don’t have the authorisation to give their tickets away for free. We can only donate tickets to our famous Cromer Pier Shows – summer and Christmas.

Charity collections

We are happy for charities to collect on our Pier (chosen at our discretion) however permission must be sought by contacting us first. Please note that only one charity can collect at any one time.

What you need to do

You will need to contact us by sending your request on your organisation headed paper so we know that you are genuine. Please write to us at the address on our Contact Us page. Alternatively, you can email us however you will need to be able to prove that your organisation is genuine. Please email us on

If you do not receive a response from us within three weeks then unfortunately your request has been unsuccessful.