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01263 512495
Open daily
phone icon Box Office
01263 512495

Open daily

Important information about how we are keeping you safe

10th December 2021 11:19 am

Important information about how we are keeping you safe following recent government guidance…

Keeping you safe at the theatre See It Safely


The safety of all our staff and visitors is very important to us and in line with the latest government guidance we have implemented the new measures that apply to us.

Masks – In line with the latest government restrictions, face coverings must now be worn for all performances in the Cromer Pier pavilion theatre. Masks are now mandatory for customers and visitors, except those under the age of 11 or who are medically exempt. This applies at all times whilst in the theatre and all of our staff will also continue to wear masks in public areas.

The Government also announced the introduction of the NHS COVID pass as part of the new regulations. However, this does not apply to our venue so we will not be instigating pass checks unless government guidance changes.

Other measures we have in place to ensure you have a safe and enjoyable experience with us:

Cromer Pier Pavilion theatre full audience stage view

Crowd Management  – to reduce crowding we are making use of the exit doors as above to separate out people at key moments. Please enter and leave the theatre using the right and left auditorium doors on the side of the theatre seats 1-16 through the right-hand entrance and seats 17 to 32 through the left entrance.   Please do not enter using the bar entrance unless seated in the circle.


Track and trace information accompanies your booking but if you wish you may also check-in using the QR codes situated in and around the bar area with your NHS APP

We ask that you please avoid loitering in the bar area and try to send only one person to buy drinks, moving either outside or to your seat afterwards.See it safely logo V+H

Ventilation – the theatre is very well ventilated with airflow through the floor and wind catchers in the roof. We have added fans and directed them to help move air up towards the roof vents. Combined with the internal heat being higher than the outside air there should be a continuous flow of air to ventilate the theatre 

Cast bubble – in order to try to avoid the cast isolating and closing the show they sadly cannot meet the audience after the show as in previous years.

We have been awarded the “See if Safely” accreditation to ensure that we are doing all we can for a safe return to the theatre for our audiences.

If you would like socially distanced seating in your bubble, please give us a call and we will do our best to arrange this, subject to availability.

Please DO NOT visit the venue if you feel unwell or are experiencing any symptoms of COVID-19

We have been thrilled to see audiences back enjoying the theatre and are really pleased we can continue to entertain you in a safe and fun environment. Thank you all for your continued support!


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