phone icon Box Office
01263 512495
phone icon Box Office
01263 512495

Booking Tickets

Box Office Telephone: 01263 512495
Box Office Email: boxoffice@cromerpier.co.uk
Book Online:   cromerpier.co.uk/whats-on
Box Office Address: Cromer Pier, Promenade, Cromer, Norfolk NR27 9HE  pop it in your sat nav!

Some good view seats may have a slight limitation to view according to touring show stage set up, angles to stage and theatre structure.  Please ask the box office team for details.

 

Seating Plan A4

 

Opening Hours

We are currently closed due to the Covid-19 crisis.

Booking

All tickets can be booked online. 

FREE WIFI throughout the pier.

Booking Conditions

Payment by Visa and Mastercard welcomed, contactless and Apple Pay available.  Please note that all payments made will appear on your statements as Openwide Coastal Ltd.

Booking Fees

There will be a £3.50 booking fee per online transaction. For many incoming productions the majority of the ticket income is paid to the Production Company or Promoter. We will therefore retain the booking fee to cover the charges applied to us by our financial and booking system providers. Please note a ‘card charge’ will no longer apply. If you book and pay in person at the Box Office or over the phone the £3.00 booking fee will not apply.

Group Bookings

For the best possible price for groups of 10+ please pop over to the groups page for more information or call 01263 514459.

Reservations

Reservations are available for group bookings only.

 Concessions

Concessions are available to seniors over 65, Friends and Patrons of the Theatre, students in education and groups for The Cromer Pier Show, as indicated. Some concessions are available for other shows. Concessions may also apply for carer support for the disabled, please ask the Box Office team for more information.

Returning Tickets

The Covid_19 Crisis  all shows scheduled up until the 19th June have been cancelled and the pier is currently closed.   It has taken longer than expected to create a system to manage a large number of cancellations remotely due to the closure of the pier but we are now in a position to commence.  The refunds will be processed in show performance date order so you will be receiving an email from us shortly giving the option to donate your ticket cost to the future of the theatre, accept a credit voucher which can be redeemed against shows in 2020 or the 2021 new season or receive a refund.   Thank you for your understanding.

In normal circumstances we have a no refund policy on tickets. Exchanges are possible for The Cromer Pier Show (subject to availability).  A charge of £2.00 per ticket will apply for these services.   Credit vouchers issued for the return of Cromer Pier Show tickets are valid for 12 months.

Latecomers

In consideration of our patrons, we regret latecomers will not be admitted until a suitable break in the performance. The management reserve the right to refuse admission and the Duty Manager’s decision is final.

In respect of other patrons please do not talk or use mobile phones during the performances.  Patrons may dance at some performances but please respect those around you.

Disabled Access

There are ramps to the Pier entrance and wheelchair access to the Pavilion Bar and Theatre. Limited wheelchair positions are available in the Auditorium, and very limited wheelchair storage is available.  Please advise the Box Office team at the time of booking regarding the size of the wheelchair to ensure comfort and in consideration of other audience members. Mobility scooters must be parked outside and not in the Pavilion Bar or Auditorium. 

We kindly request that you allow adequate time to get settled into the designated wheelchair spaces before the performance starts. Our Duty Manager and Ushers are on hand to assist you with getting to your seats.

Hearing Loop System

Handsets or neck loops are available at the Theatre. Pre-booking of these is advisable – please contact the Box Office team.