phone icon Box Office
01263 512495
phone icon Box Office
01263 512495

Booking Tickets

Box Office Telephone: 01263 512495
Box Office Email:
Book Online:
Box Office Address: Cromer Pier, Promenade, Cromer, Norfolk NR27 9HE  pop it in your sat nav!

Some good view seats may have a slight limitation to view according to touring show stage set up, angles to stage and theatre structure.  Please ask the box office team for details.


Seating Plan A4


Opening Hours

The Box Office is currently closed due to the Covid-19 crisis.


Tickets may be booked online. 

FREE WIFI throughout the pier.

Booking Conditions

Payment by Visa and Mastercard welcomed, contactless and Apple Pay available.  Please note that all payments made and refunds will appear on your statements as Openwide Coastal Ltd.

Booking Fees

There will be a £3.50 booking fee per online transaction. For many incoming productions the majority of the ticket income is paid to the Production Company or Promoter. We will therefore retain the booking fee to cover the charges applied to us by our financial and booking system providers. Please note a ‘card charge’ will no longer apply. 

Group Bookings

For the best possible price for groups of 10+ please pop over to the groups page for more information email


Reservations are available for group bookings only.


Concessions are available to seniors over 65, Friends and Patrons of the Theatre, students in education and groups for The Cromer Pier Show, as indicated. Some concessions are available for other shows. Concessions may also apply for carer support for the disabled, please ask the Box Office team for more information.

Returning Tickets

The Covid_19 Crisis  All shows scheduled have been cancelled for this year.     We have opened a refund helpline Monday to Friday 9.30am to 12.30pm and 4pm to 6pm on 01263  512495.   You will be given the option to exchange your tickets for a credit voucher which can be redeemed in 2021, make a donation to the future of the theatre or a full refund.  Please be patient, we have a large number of affected tickets. 

In normal circumstances, we have a no refund policy on tickets. Exchanges are possible for The Cromer Pier Show (subject to availability).  A charge of £2.00 per ticket will apply for these services.   Credit vouchers issued for the return of Cromer Pier Show tickets are valid for 12 months.


In consideration of our patrons, we regret latecomers will not be admitted until a suitable break in the performance. The management reserve the right to refuse admission and the Duty Manager’s decision is final.

In respect of other patrons please do not talk or use mobile phones during the performances.  Patrons may dance at some performances but please respect those around you.

Disabled Access

There are ramps to the Pier entrance and wheelchair access to the Pavilion Bar and Theatre. Limited wheelchair positions are available in the Auditorium, and very limited wheelchair storage is available.   Mobility scooters must be parked outside and not in the Pavilion Bar or Auditorium. 

We kindly request that you allow adequate time to get settled into the designated wheelchair spaces before the performance starts. Our Duty Manager and Ushers are on hand to assist you with getting to your seats.

Hearing Loop System

Handsets or neck loops are available at the Theatre. Pre-booking of these is advisable – please contact the Box Office team.