phone icon Box Office
01263 512495
Tues-Fri 12pm-5pm
phone icon Box Office
01263 512495

Tues-Fri 12pm-5pm

Booking Tickets

Box Office Telephone: 01263 512495
Box Office Email: boxoffice@cromerpier.co.uk
Book Online:   cromerpier.co.uk/whats-on
Box Office Address: Cromer Pier, Promenade, Cromer, Norfolk NR27 9HE  pop it in your sat nav!

Some good view seats may have a slight limitation to view according to touring show stage set up, angles to stage and theatre structure.  Please ask the box office team for details.

 

Seating Plan A4

 

Covid-19

We have been awarded the “See it Safely” accreditation so that you can be sure that we are doing everything required for the safe return of audiences to the theatre.  Having successfully operated in a Covid secure manner throughout 2020 the Cromer Pier Pavilion Theatre will be adapted to all Covid safety requirements in place at the time. Please be prepared to potentially show vaccine certificates or allow time for a lateral flow test before the show if the government require these at that time”.

Opening Hours

The Box Office is currently open for telephone bookings only from 12 noon to 5pm Tuesday to  Friday but you will also be able to pop in to see us in the box office from Monday 17th May at 12 noon.

Booking

Please book tickets online where possible. 

FREE WIFI throughout the pier.

Booking Conditions

Payment by Visa and Mastercard welcomed, contactless and Apple Pay available.  Please note that all payments made and refunds will appear on your statements as Openwide Coastal Ltd.

Tickets purchased by redeeming credit vouchers from 2020 cannot be booked online, please call the box office from 12 noon to 5pm Tuesday to Friday we apologise for any inconvenience caused.

Booking Fees

There will be a £3.50 booking fee per online transaction. For many incoming productions the majority of the ticket income is paid to the Production Company or Promoter. We will therefore retain the booking fee to cover the charges applied to us by our financial and booking system providers. Please note a ‘card charge’ will no longer apply. 

Group Bookings

For the best possible price for groups of 10+ please pop over to the groups page for more information email dlewis@cromerpier.co.uk

Reservations

Reservations are available for group bookings only.

 Concessions

Concessions are available to seniors over 65, Friends and Patrons of the Theatre, students in education and groups for The Cromer Pier Show, as indicated. Some concessions are available for other shows. Concessions may also apply for carer support for the disabled, please ask the Box Office team for more information.

Returning Tickets

We have a no refund policy on tickets unless the performance is cancelled. Exchanges are possible for The Cromer Pier Show (subject to availability).  A charge of £2.00 per ticket will apply for these services.   Credit vouchers issued for the return of Cromer Pier Show tickets are valid for 12 months.

Latecomers

In consideration of our patrons, we regret latecomers will not be admitted until a suitable break in the performance. The management reserve the right to refuse admission and the Duty Manager’s decision is final.

In respect of other patrons please do not talk or use mobile phones during the performances.  Patrons may dance at some performances but please respect those around you.

Disabled Access

There are ramps to the Pier entrance and wheelchair access to the Pavilion Bar and Theatre. Limited wheelchair positions are available in the Auditorium, and very limited wheelchair storage is available.   Mobility scooters must be parked outside and not in the Pavilion Bar or Auditorium. 

We kindly request that you allow adequate time to get settled into the designated wheelchair spaces before the performance starts. Our Duty Manager and Ushers are on hand to assist you with getting to your seats.

Hearing Loop System

Handsets or neck loops are available at the Theatre. Pre-booking of these is advisable – please contact the Box Office team.